May 21st, 2004

Painting toes

Credit when you are dead!

This was posted My Dee on my clan board on this RPG I play called Nexus! I found it so funy I would share it with you all.! ^-^

Be sure to cancel your Credit cards before you die...

Motto: Be sure and cancel your credit cards before you die.........

This is just so priceless....and so easy to see happening, customer service
being what it is....

My Aunt died this past January. Citi Bank billed her for February and March
for their monthly service charge on her credit card, and then added late fees
and interest on the monthly charge...the balance had been $0.00... now was
somewhere around $60.00)

I placed the following phone call to CitiBank:

Dee: "I am calling to tell you that she died in January."

CitiBank: "The account was never closed and the late fees and charges still

Dee: "Maybe, you should turn it over to collections..."

CitiBank: "Since it is 2 months past due, it already has been."

Dee: "So, what will they do when they find out she is dead?"

CitiBank: "Either report her account to the frauds division, or report her to
the credit bureau...maybe both!"

Dee: "Do you think God will be mad at her?"

CitiBank:"...excuse me ?"

Dee: "Did you just get what I was telling you.... the part about her being

CitiBank: "Sir, you'll have to speak to my supervisor!"

(Supervisor gets on the phone)

Dee: ''I'm calling to tell you, she died in January."

CitiBank: "The account was never closed and the late fees and charges still

Dee: "You mean you want to collect from her estate?"

CitiBank: ".....(stammer)" .. "Are you her lawyer?"

Dee: "No, I'm her great nephew." (Lawyer info given... )

CitiBank: "Could you fax us a certificate of death?"

Dee: "Sure." ( Fax number is given )

( After they get the fax. )

CitiBank: "Our system just isn't setup for death..."

Dee: "Oh..."

CitiBank: "I don't know what more I can do to help..."

Dee: "Well... if you figure it out, great! If not, you could just keep billing
her...I suppose...don't really think she will care...."

CitiBank: "Well...the late fees and charges do still apply."

Dee: "'Would you like her new billing address?"

CitiBank: "That might help."

Dee: " ( Odessa Memorial Cemetery #### Hwy 129 and plot number given. )

CitiBank: "Sir, that's a cemetery!"

Dee: "What do you do with dead people on your planet?!!"

ROFL Can't stop laughing!
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